Graham is the Customer Collections Manager at Northumbrian Water, with extensive experience in credit and collections management. He earned a degree in Business & Marketing from the University of Sunderland and is a Fellow of the Chartered Institute of Credit Management (FCICM), focusing on customer vulnerability and affordability.
Deeply engaged in his professional field, Graham serves as a committee member for the North East branch of the Chartered Institute of Credit Management. This role highlights his dedication to advancing industry standards and supporting fellow credit professionals in his region.
He holds the distinguished title of Fellow with the Chartered Institute of Credit Management, a senior membership level recognizing significant industry contributions.
Graham Gander
Customer Collections Manager at Northumbrian Water
Durham, England, United Kingdom
Overview
Topics They Care About
Customer Vulnerability
He focuses on using data and analytics to identify and provide tailored support for customers facing financial difficulties.
Credit Management
As a Fellow and North East branch committee member of the CICM, he is a recognized expert and leader in the credit industry.
Professional Development
[Predicted] His active committee role with the Chartered Institute of Credit Management suggests a passion for mentoring and upholding professional standards.
Media Appearances
Graham has no verified media appearances
Work History
10-2002
Customer Collections Manager at Northumbrian Water
Education
Graham has no verified education history
More Information
Social Presence :
Prographics :
Exp : 23
Location : Durham, England, United Kingdom
Job Level : Middle
Designation : Customer Collections Manager at Northumbrian Water
