Graham Gander

Graham is the Customer Collections Manager at Northumbrian Water, with extensive experience in credit and collections management. He earned a degree in Business & Marketing from the University of Sunderland and is a Fellow of the Chartered Institute of Credit Management (FCICM), focusing on customer vulnerability and affordability.

Deeply engaged in his professional field, Graham serves as a committee member for the North East branch of the Chartered Institute of Credit Management. This role highlights his dedication to advancing industry standards and supporting fellow credit professionals in his region.

He holds the distinguished title of Fellow with the Chartered Institute of Credit Management, a senior membership level recognizing significant industry contributions.