Will Marshall

Energizer
DISC Type : I

Head of Collections at Octopus Energy

Greater London, England, United Kingdom

Overview

Will is a Senior Project Manager at Octopus Energy, focused on the UKs renewable energy transition. With a Masters from Cass Business School, he has a background in building teams and operational processes, previously managing collections and performance at So Energy.


He has direct experience overseeing a companys Smart Meter Rollout while ensuring industry targets and customer experience were optimized.

Personality Overview

Relationship Oriented

Informal

Enthusiastic

They are really good at seeing what the long-term impacts of their decisions could be.  They are friendly, approachable and love to make new connections. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Renewable Energy Transition
Passionate about working towards the renewable energy transition required to achieve net-zero by 2050 in the UK domestic energy industry.
Operational Performance
Has experience developing strategies to improve performance metrics and building operational processes to achieve key results.
Smart Meter Rollouts
Previously oversaw a company’s Smart Meter Rollout, ensuring that industry targets were successfully met.

Media Appearances

Will has no verified media appearances

Work History

12-2025
Head of Collections at Octopus Energy
10-2024 - 11-2025
Senior Project Manager at Octopus Energy
1-2023 - 9-2024
Commercial Project Manager at Octopus Energy
12-2020 - 1-2023
Industry Performance Manager at So Energy
2-2019 - 12-2020
Billing & Settlements Team Lead at So Energy

Education

2015 - 2016
Master's degree from Cass Business School
2012 - 2015
Bachelor's degree from Prifysgol Aberystwyth University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Greater London, England, United Kingdom Job Level : Mid-senior Designation : Head of Collections at Octopus Energy
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Insights For Selling To Will

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Will is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Will

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Will move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Will take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Will

Personality Compatibility


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