Graham Gunner

Examiner
DISC Type : sc

Director of IT Service and Infrastructure at SIG plc

Sheffield, England, United Kingdom

Overview

Graham Gunner is the Director of IT Service and Infrastructure at SIG plc, where he has progressed through multiple leadership roles. He leads diverse teams responsible for cloud, security, and service management, shaping the companys IT strategy. He holds a BSc in Computing from Sheffield Hallam University and is a VMWare Certified Professional.

He managed a significant data security project to implement an immutable backup solution for over 7, 000 Microsoft 365 users across six countries.

Personality Overview

Tough To Convince

Overcautious

Status Quo Seeker

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  The only way to convince them is by showing them examples and ample proof. They are always well-planned and adopt a systematic approach.

Topics They Care About

Cloud Data Security
Expressed concerns about native Microsoft 365 backup limitations and implemented a third-party immutable backup solution to ensure data was secure and restorable.
Global IT Management
Selected solutions that provide role-based access control, giving autonomy to IT teams across multiple countries while maintaining central security.
IT Service Management
His role as Director of IT Service and his Foundation Certificate in IT Service Management (V3) highlight his focus on structured IT service delivery.

Media Appearances

Graham has no verified media appearances

Work History

8-2024
Director of IT Service and Infrastructure at SIG plc
8-2019 - 8-2024
Group Head of Infrastructure at SIG plc
4-2017 - 8-2019
Technical Architect - Cloud, Server and End User Computing at SIG plc
3-2015 - 4-2017
Technical Architect - Central Infrastructure at SIG plc
1-2007 - 3-2015
Server Team Leader at SIG plc

Education

2001 - 2005
BSc (Hons) Computing (Networks) from Sheffield Hallam University
1994 - 2001
Education details unavailable from Queen Elizabeths Grammar School, Ashbourne

More Information

Social Presence :

Prographics :

Exp : 26 Location : Sheffield, England, United Kingdom Job Level : Mid-senior Designation : Director of IT Service and Infrastructure at SIG plc
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Insights For Selling To Graham

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Graham is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Graham

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Graham move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Graham take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Graham

Personality Compatibility


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