Jennifer Murray

Observer
DISC Type : ic

Global Networks and Infrastructure Director at Burberry

Greater Bristol Area, United Kingdom

Overview

Jennifer is the Global Networks and Infrastructure Director at Burberry, leading global IT service and major incident management functions. Her expertise lies in transforming IT capabilities, driving strategy for service integration, and enhancing performance metrics. She holds a 2: 1 from the University of Derby.

Outside of her corporate role, Jennifer is actively involved in community fundraising. She recently participated in a charity event to support Action for Children, demonstrating a commitment to social causes. She also shows a keen interest in her companys brand presence, particularly in the Leeds area.

Jennifer once gave up her bed for a night, sleeping outside to raise crucial funds for a childrens charity.

Personality Overview

Example Seeker

Assertive

Value Driven

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

IT Service Management
Her career has focused on leading and transforming IT service management functions, implementing ITIL best practices, and rolling out new ITSM tools at an enterprise level.
Global IT Transformation
She has consistently led the transformation of IT functions, including redesigning processes, restructuring teams, and driving major global technology rollouts and outsourcing transitions.
Charity Fundraising
Actively raises money for causes she cares about, such as participating in the "Boycott My Bed" challenge to raise funds for Action for Children.

Media Appearances

Burberry hires new heads of IT and merchandising. Featured in Retail Gazette

See Now

Work History

12-2024
Global Networks and Infrastructure Director at Burberry
1-2020 - 12-2024
IT Service Management Director at Burberry
9-2018 - 1-2020
Lead Major Incident and Problem Manager at Burberry
1-2017 - 9-2018
Service lifecycle manager at Sky Betting & Gaming
9-2016 - 1-2017
IT Service Management Consultant at iCore Ltd

Education

2:1 from University of Derby

More Information

Social Presence :

Prographics :

Exp : 29 Location : Greater Bristol Area, United Kingdom Job Level : Mid-senior Designation : Global Networks and Infrastructure Director at Burberry
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Share testimonials from known people and give multiple examples of product value
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Jennifer

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Jennifer take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Jennifer

Personality Compatibility


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