Jennifer Murray in

Jennifer Murray

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Global Networks and Infrastructure Director at Burberry
📍 Greater Bristol Area, United Kingdom

Jennifer is the Global Networks and Infrastructure Director at Burberry, leading global IT service and major incident management functions. Her expertise lies in transforming IT capabilities, driving strategy for service integration, and enhancing performance metrics. She holds a 2: 1 from the University of Derby.

Outside of her corporate role, Jennifer is actively involved in community fundraising. She recently participated in a charity event to support Action for Children, demonstrating a commitment to social causes. She also shows a keen interest in her companys brand presence, particularly in the Leeds area.

Jennifer once gave up her bed for a night, sleeping outside to raise crucial funds for a childrens charity.

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Experience
29 Years
Current Role
Global Networks and Infrastructure Director
Job Level
Mid-senior
Location
Greater Bristol Area, United Kingdom
Personality Overview

How Jennifer shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jennifer cares about

IT Service Management
Her career has focused on leading and transforming IT service management functions, implementing ITIL best practices, and rolling out new ITSM tools at an enterprise level.
Global IT Transformation
She has consistently led the transformation of IT functions, including redesigning processes, restructuring teams, and driving major global technology rollouts and outsourcing transitions.
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Career

Work history

12-2024
Global Networks and Infrastructure Director
Burberry
1-2020 - 12-2024
IT Service Management Director
Burberry
9-2018 - 1-2020
Lead Major Incident and Problem Manager
Burberry
1-2017 - 9-2018
Service lifecycle manager
Sky Betting & Gaming
9-2016 - 1-2017
IT Service Management Consultant
iCore Ltd
In the press

Media appearances

Burberry hires new heads of IT and merchandising. Featured in Retail Gazette
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Education
2:1
University of Derby
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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