Greg Kramer

Energizer
DISC Type : I

Associate Director Customer Care at KiwiCo, Inc.

San Francisco Bay Area, United States

Overview

Greg has no verified overview

Personality Overview

Imaginative

Relationship Oriented

Full Of Energy

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Greg has no verified topics they care about

Media Appearances

Greg has no verified media appearances

Work History

9-2023
Associate Director Customer Care at KiwiCo, Inc.
4-2019 - 9-2023
Senior Manager Customer Care at KiwiCo, Inc.
11-2013 - 4-2019
Senior Manager, Call Center Operations at transcosmos America, Inc.
3-2007 - 5-2013
Customer Service Manager at Verizon Wireless
10-2000 - 12-2006
Project & Customer Service Manager at Gap Inc.

Education

2009 - 2011
MBA from Franklin University
2007 - 2009
BA from The Ohio State University

More Information

Social Presence :

Prographics :

Exp : 30 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Associate Director Customer Care at KiwiCo, Inc.
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Insights For Selling To Greg

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Greg is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Greg

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Greg move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Greg take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Greg

Personality Compatibility


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