Greg Pepin in

Greg Pepin

Doer · DISC type ds
Head of Customer Success and Account Management at SourceDay
📍 Austin, Texas, United States

Greg Pepin is the Head of Customer Success and Account Management at SourceDay, where he leads initiatives for revenue growth and customer retention. With a background in market research for tech giants like Google and Cisco, he is described as a reliable and helpful colleague. He holds a Bachelor of Arts from Rollins College.

Based in Austin, Greg has shown an active interest in his professional network, often posting about open roles and helping connections find new opportunities. His professional interests include major corporations like NCR.

He recently announced a significant partnership allowing Epicor to sell SourceDays product directly to their customers.

Read the full overview →
Experience
16 Years
Current Role
Head of Customer Success and Account Management
Job Level
Mid-senior
Location
Austin, Texas, United States
Personality Overview

How Greg shows up

Strategic Planner
Results Focused
Deliberate Doer

Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Greg cares about

Customer Retention
His current role and headline explicitly focus on driving customer retention and growth through strategic account management and cross-functional leadership.
Strategic Partnerships
He proudly announced a major partnership with Epicor, demonstrating his focus on expanding business through collaborative relationships and new sales channels.
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Career

Work history

5-2025
Head of Customer Success and Account Management
SourceDay
1-2023 - 5-2025
Director of Account Management
SourceDay
11-2019 - 1-2023
Strategic Account Manager
SourceDay
8-2019 - 10-2019
Sales Executive
TalentGuard
10-2016 - 6-2019
Strategic Sales Director / Customer Account Executive
Spredfast / Khoros
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2008
Bachelor of Arts
Rollins College
2004 - 2005
Education details unavailable
University of New Hampshire
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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