Greg Weidhaas

Pioneer
DISC Type : Isd

Contact Center Specialist at Zoom

Orange County, California, United States

Overview

Greg Weidhaas is a Senior Account Executive at Genesys, specializing in enterprise and BPO contact center solutions. With a B. S. from Thomas Jefferson University, his extensive career includes roles at Zoom, NICE, and Avaya. Colleagues consistently describe him as dedicated, a quick learner, and a valuable resource for clients.

Greg has built a unique career working for several major, direct competitors within the customer experience and contact center industry.

Personality Overview

Driven But Considerate

Decisive But Friendly

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

AI in CX
His recent activity shows a strong interest in how agentic AI systems and experience orchestration can transform customer service and modern finance.
BPO Partnerships
His roles at both Genesys and Avaya have focused on managing strategic relationships, enablement, and education for Business Process Outsourcer partners.
Enterprise Account Strategy
He has a long history of managing large Fortune 250 clients within the banking, insurance, and airline industries, solving for their specific use cases.

Media Appearances

Greg has no verified media appearances

Work History

1-2026
Contact Center Specialist at Zoom
9-2023 - 1-2026
Senior Account Executive | Enterprise and BPO at Genesys
5-2022 - 1-2023
Account Executive at NICE Ltd
10-2019 - 4-2022
Global Account Manager at Avaya
4-2015 - 4-2022
Enterprise Account Manager at Avaya

Education

B.S. from Thomas Jefferson University
Education details unavailable from Pennsauken High School

More Information

Social Presence :

Prographics :

Exp : 18 Location : Orange County, California, United States Job Level : Junior Designation : Contact Center Specialist at Zoom
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Insights For Selling To Greg

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Build a trustworthy relationship while keeping the product center-stage
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Greg is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Greg

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Greg move?

  • They are generally fast movers and can take quick decisions
  • Can Greg take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Greg

Personality Compatibility


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