Gregory Grasso

Evaluator
DISC Type : cds

Director of Patient Experience Solutions at Promptly Patient Experience Suite

New York City Metropolitan Area, United States

Overview

Gregory Grasso is the Director of Patient Experience Solutions at Promptly, where he focuses on enhancing practice efficiency and revenue. With a background in business development at firms like Corcoran Consulting and Eye Care Leaders, he specializes in the ophthalmology technology sector. Gregory is a graduate of Monmouth University.

Personality Overview

Fast But Analytical

Quality Focused

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Patient Experience
His current role and company are dedicated to improving the patient journey and automating practice touchpoints.
Healthcare RCM
His posts frequently address solving revenue challenges for practices, such as reducing no-show rates and navigating reimbursement cuts.
Ophthalmology Tech
His career includes leadership roles at ophthalmology-focused companies like Eye Care Leaders and Corcoran Consulting Group.

Media Appearances

Gregory has no verified media appearances

Work History

7-2024
Director of Patient Experience Solutions at Promptly Patient Experience Suite
1-2020 - 7-2024
Director of Business Development at Promptly Patient Experience Suite
7-2019 - 1-2020
Director Of Business Development at Corcoran Consulting Group
11-2017 - 6-2019
Director of Enterprise Solutions at Eye Care Leaders
7-2016 - 6-2019
Marketing & Communications Specialist at iMedicWare, Inc.

Education

2006 - 2007
Bachelor's degree from Monmouth University
2006 - 2007
B.A from Monmouth University

More Information

Social Presence :

Prographics :

Exp : 10 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Patient Experience Solutions at Promptly Patient Experience Suite
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Insights For Selling To Gregory

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gregory is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Gregory

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Gregory move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Gregory take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Gregory

Personality Compatibility


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