Guilhem Charlet

Observer
DISC Type : ci

Vice President, Omnichannel at Fendi

New York, New York, United States

Overview

Guilhem is the Vice President of Omnichannel at Fendi, leveraging nearly a decade of experience in the luxury retail sector. His expertise lies in e-commerce, supply-chain, and DTC strategies, informed by a strong analytical background from his engineering studies. He is passionate about innovation and strategic challenges.

With a global business perspective shaped by time in Paris, Hong Kong, Shanghai, and New York, Guilhem is a dedicated team player. He firmly believes that the most rewarding successes are achieved through effective collaboration and teamwork.

He has a unique background that combines an engineering degree with extensive experience managing omnichannel operations for a premier luxury fashion brand across multiple continents.

Personality Overview

Value Driven

Curious

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Omnichannel Strategy
His entire career progression at Fendi has been focused on elaborating and implementing strategies that combine e-commerce, retail, and client services for a seamless experience.
Luxury E-commerce
He has deep experience in driving direct-to-consumer strategies and e-commerce operations specifically within the high-end luxury retail space at Fendi.
Customer-focused Analytics
He previously led Business Intelligence, focusing on a customer-centric approach to analyzing data from CRM, e-commerce, and client services to enhance the user journey.

Media Appearances

Guilhem has no verified media appearances

Work History

8-2025
Vice President, Omnichannel at Fendi
3-2024 - 11-2025
Senior Director, Omnichannel and Client Services at Fendi
1-2022 - 6-2024
Director, Omnichannel Operations at Fendi
1-2021 - 4-2022
Senior Manager, Omnichannel & BI at Fendi
9-2018 - 4-2022
Project Manager at LVMH

Education

2010 - 2013
Education details unavailable from CentraleSupélec
2007 - 2010
Education details unavailable from Montpellier lycée Joffre

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York, New York, United States Job Level : Senior Designation : Vice President, Omnichannel at Fendi
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Insights For Selling To Guilhem

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Guilhem is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Guilhem

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Guilhem move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Guilhem take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Guilhem

Personality Compatibility


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