Guillaume Paupy

Examiner
DISC Type : cs

Area Vice President United Kingdom and Ireland at Hyatt

Tokyo, Japan

Overview

Guillaume Paupy is a seasoned hospitality leader with over two decades at Hyatt, now serving as Area VP for the UK & Ireland and GM of Hyatt Regency London – The Churchill. His extensive international career includes senior leadership roles in Japan, Argentina, Brazil, and Singapore. He is a graduate of the Glion Institute of Higher Education.

Originally from France, Guillaume is passionate about global cultures, a perspective shaped by his international education and a career spanning three continents. He began his journey in Paris and quickly expanded his horizons worldwide. Colleagues describe him as a collaborative leader with a sharp strategic mind and a deep respect for culture and people.

He was the restaurant manager of the New York Grill at the Park Hyatt Tokyo during the filming of the movie "Lost in Translation. "

Personality Overview

Overcautious

Tough To Convince

Status Quo Seeker

The only way to convince them is by showing them examples and ample proof.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. They are thorough and always follow a systematic approach.

Topics They Care About

Luxury Hospitality
His entire career has been with premier Hyatt brands like Park Hyatt, Andaz, and Hyatt Regency, focusing on high-touch guest experiences.
International Leadership
Has managed hotels and teams in Japan, Singapore, Argentina, and Brazil before his current role overseeing the UK and Ireland.
Customer Service
He was the recipient of the ASPAC Hyatt Champion for Customer Service in 2023 and emphasizes delivering personalized service in his leadership roles.

Media Appearances

Guillaume Paupy named general manager at Hyatt Regency London. Featured in The Caterer

See Now

Work History

3-2025
Area Vice President United Kingdom and Ireland at Hyatt
3-2025
General Manager at Hyatt Regency London – The Churchill
12-2022 - 7-2025
Managing Director at HYATT Hotels
3-2022 - 7-2025
General Manager at Andaz Tokyo - A Concept By Hyatt
7-2017 - 3-2022
General Manager at Palacio Duhau Park Hyatt Buenos Aires

Education

4-2024 - 5-2024
Executive Leadership program from ESSEC Asia-Pacific
1-1994 - 7-1997
Bachelor's degree from Glion Institute of Higher Education

More Information

Social Presence :

Prographics :

Exp : 26 Location : Tokyo, Japan Job Level : Senior Designation : Area Vice President United Kingdom and Ireland at Hyatt
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Insights For Selling To Guillaume

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Guillaume is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Guillaume

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Guillaume move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Guillaume take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Guillaume

Personality Compatibility


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