Héctor Martínez

Captain
DISC Type : DS

Coordinador de operaciones y mejora continua (proyecto por incapacidad) at GRUPO INFRA MX

Toluca, México, Mexico

Overview

Héctor Martínez is a Continuous Improvement Coordinator with over nine years of experience specializing in Lean Six Sigma, ISO 9001, and process mapping to reduce operational costs. A graduate of UPIICSA with a degree in Industrial Engineering, colleagues describe him as a dedicated, proactive, and knowledgeable leader who is key to process improvement.

While professionally focused, Héctor is deeply passionate about the philosophy of continuous improvement and dedicated to meeting established goals. He follows major multinational corporations like Deloitte and AT&T, indicating a keen interest in large-scale business operations and strategic industry leaders.

Unique fact: At GRUPO INFRA MX, he increased medical gas sales by 33% in just three months by standardizing customer service processes.

Personality Overview

Long-Term Thinker

Planner & Achiever

Output-Driven

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Process Optimization
Highlights his expertise in process mapping and improvement to eliminate non-value-added activities, a core theme in his professional summary and posts.
Lean Six Sigma
Frequently references Lean Manufacturing and Six Sigma as his primary methodologies for identifying waste, reducing variability, and solving problems.
Quality Management
Focuses on implementing ISO 9001 and using frameworks like the 8 Disciplines (8D's) and 7 Quality Tools to reduce non-conformances.

Media Appearances

Héctor has no verified media appearances

Work History

3-2025 - 6-2025
Coordinador de operaciones y mejora continua (proyecto por incapacidad) at GRUPO INFRA MX
7-2021 - 10-2024
Consultor de Mejora Continua Freelance at IRL Refrigeración Estratégica
2-2024 - 5-2024
Business Analyst and Process (proyecto 3 meses) at Banca Mifel
7-2022 - 12-2023
Ingeniero de mejora continua at GLOBAL HITSS
4-2018 - 12-2019
Analista de Excelencia Operacional OPEX at Centro Médico ABC

Education

2009 - 2013
Títulado en Ingeniería Industrial from Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas

More Information

Social Presence :

Prographics :

Exp : 4 Location : Toluca, México, Mexico Job Level : N/A Designation : Coordinador de operaciones y mejora continua (proyecto por incapacidad) at GRUPO INFRA MX
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Insights For Selling To Héctor

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Let them know of potential risks but suggest mitigation methods alongside
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Héctor is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Héctor

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Héctor move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Héctor take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Héctor

Personality Compatibility


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