Han Tran

Critic
DISC Type : C

Senior Technical Support Engineer at LogMeIn (LastPass)

United States

Overview

Han has no verified overview

Personality Overview

Information Seeker

Precise

Objective Thinker

They like to do things independently and don’t look for support from others.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Han has no verified topics they care about

Media Appearances

Han has no verified media appearances

Work History

10-2015
Senior Technical Support Engineer at LogMeIn (LastPass)
12-2013 - 10-2015
Technical Support Analyst at LastPass
1-2013 - 4-2013
Application Support Engineer at MicroStrategy
9-2012 - 12-2013
Help Desk Tier 1 at America's Charities
9-2011 - 12-2011
Market Analyst Intern at Sport Science USA

Education

2009 - 2011
B.S from George Mason University
2007 - 2009
A.S from Northern Virginia Community College

More Information

Social Presence :

Prographics :

Exp : 13 Location : United States Job Level : Middle Designation : Senior Technical Support Engineer at LogMeIn (LastPass)
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Insights For Selling To Han

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be formal and objective, they will appreciate it more

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Han is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Han

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Han move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Han take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Han

Personality Compatibility


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