Hany Helmy , Mini MBA (UK) , PMP

Questioner
DISC Type : c

Learning & Development Associate Director at upsource by solutions (ccc by STC )

Riyadh, Saudi Arabia

Overview

Hany Helmy is a Learning & Development Associate Director with 29 years of experience, primarily in the GCCs telecom and customer experience sectors. He excels at designing and implementing large-scale capability frameworks and digital learning ecosystems that impact over 5, 000 employees. His work is grounded in his degree from the Faculty of Education at Tanta University.

He has led numerous organizational development programs, aligning learning strategies with corporate KPIs and driving COPC certification success. Hany leverages platforms like LinkedIn Learning and STC Academy to build future-ready talent pipelines, transforming learning cultures and measurably improving service excellence across major organizations.

Personality Overview

Systematic

Price-Sensitive

Value Seeker

They prefer to analyze every situation thoroughly.
  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Organizational Development
He leads company-wide L&D strategy and training initiatives for thousands of employees, focusing on aligning human capital development with core business objectives.
Digital Learning
He has proven expertise in leveraging platforms such as LinkedIn Learning and STC Academy to build robust, future-ready talent pipelines within large corporations.
COPC Standards
His experience includes leading training initiatives specifically aligned with COPC standards, showcasing a commitment to performance, quality, and customer experience excellence.

Media Appearances

Hany has no verified media appearances

Work History

2-2022
Learning & Development Associate Director at upsource by solutions (ccc by STC )
8-2018 - 2-2022
Training Operations Manager at Nokia Al Saudia at Nokia Al Saudia Training Centre
3-2013 - 8-2018
Training & Development Manager at GO - Etihad Atheeb Telecom
3-2001 - 3-2013
Academic supervisor at Saudi Academy

Education

1992 - 1996
Very Good from Faculty of Education , Tanta University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Riyadh, Saudi Arabia Job Level : Mid-senior Designation : Learning & Development Associate Director at upsource by solutions (ccc by STC )
URL has been copied!

Insights For Selling To Hany

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hany is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Hany

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Hany move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Hany take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Hany

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.