Harbir S.
Login to view DISC.Harbir is an AVP of Service Management at Canada Life with 20 years of ITSM experience. An MBA graduate from McMaster University, she leads her teams with an empathetic style focused on operational resilience. Colleagues describe her as a gifted, forward-thinking, and exceptional people leader.
Passionate about mentorship, Harbir champions leadership development within the technology sector. She actively participates in industry dialogues, serving as a panelist for events such as the "Women in Technology Leadership" forum hosted by ServiceNow and NewRocket.
Her Service Management team won the 2025 ServiceNow AI Pacesetter Innovation award for their AI-powered catalog builder initiative.
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DISC behavioral profile
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