Heather is a Learning & Development professional with nearly a decade of experience building training programs for regulated contact centers. She specializes in program design, training operations, and remote learning, leveraging her certification as a Property & Casualty Insurance Agent.
Her background demonstrates a deep connection to animal care, stemming from her degree in Animal Industry Management and prior work at an animal hospital. This passion aligns with her current role in the pet insurance industry, blending her professional skills with a personal interest.
She has successfully owned and scaled training programs that support over 1, 000 employees across nine different brands.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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