Heather Brandt

Galvanizer
DISC Type : Id

Account Manager at Glo Fiber Business

York, Pennsylvania, United States

Overview

Heather Brandt is an accomplished Enterprise Account Manager at Glo Fiber, with a deep background in the telecommunications industry from roles at FirstLight Fiber and Frontier Communications. She specializes in consultative sales of complex network solutions, including MPLS, Metro Ethernet, and dark fiber.

At Frontier Communications, she successfully managed customer churn to under 1%, while simultaneously increasing new revenue by 20% within her module.

Personality Overview

Pragmatic

Trusting

Socially Adept

They respond better to a combination of speed and relationship.  They are more likely to be open to unproven but exciting technologies. They are charming and have the ability to align others behind their decisions.

Topics They Care About

Fiber Optic Solutions
Her entire career, especially at Glo Fiber and FirstLight Fiber, is focused on selling high-bandwidth fiber, ethernet, and dark fiber solutions to enterprise clients.
B2B Account Growth
Her experience highlights a strong focus on not just acquiring new logos but also managing churn and increasing revenue from existing business accounts.
Business Prospecting
Actively uses her professional network and public posts to generate leads and connect with potential customers in specific territories like Frederick, MD.

Media Appearances

Heather has no verified media appearances

Work History

9-2024
Account Manager at Glo Fiber Business
2-2020 - 9-2022
Enterprise Account Executive at FirstLight Fiber
6-2014 - 1-2017
Business Consultant at American Express OPEN
8-2010 - 5-2013
Account Executive at Frontier Communications
5-2006 - 8-2007
Carrier Account Manager at Frontier Communications

Education

1989 - 1990
Education details unavailable from Chestnut Hill College
1991 - 1993
Education details unavailable from York College of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 10 Location : York, Pennsylvania, United States Job Level : Middle Designation : Account Manager at Glo Fiber Business
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Focus on building a relationship, it can play a key role in their decision making
  • Invite them for a lunch or a drink/coffee
  • Appeal to their sense of self-worth and how they will impact their organization

DONT's

  • Don’t make promises that are hard to keep
  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Do not come across as negative or non-supportive, work with them as a partner

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Heather

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Heather move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Heather take some risk or not?

  • They can take risks if necessary.

You And Heather

Personality Compatibility


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