Heather Griffith in

Heather Griffith

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IT Manager - Data Management at Western Reserve Group
📍 Canton, Ohio, United States

Heather is an IT Data and Analytics Leader at Western Reserve Group, focused on driving organizational success through digital transformation and data-driven strategies. She holds an MBA from The University of Akron and is a Certified Agile Leader® and Certified Scrum Product Owner® (CSPO).

During her tenure at FirstEnergy, her teams automation initiatives resulted in saving over 10, 000 FTE hours and $7 million through process optimization.

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Experience
1 Years
Current Role
IT Manager - Data Management
Job Level
Middle
Location
Canton, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Heather cares about

Data-Driven Strategy
Her career is centered on leveraging data and analytics to foster data-driven decision-making and achieve measurable business outcomes.
Agile Leadership
As a Certified Agile Leader® and CSPO, she has a track record of scaling agile delivery teams and managing numerous product squads to deliver impactful solutions.
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Career

Work history

10-2025
IT Manager - Data Management
Western Reserve Group
Director, Innovation & Digital Transformation
FirstEnergy
Manager, Business Intelligence & Integration
FirstEnergy
Solution Architect
FirstEnergy
In the press

Media appearances

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Education
Master of Business Administration - MBA
The University of Akron
Bachelors
Miami University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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