Thomas Fiala

Collaborator
DISC Type : si

Director of Operations at Romeo's Pizza

Medina, Ohio, United States

Overview

Thomas Fiala is a seasoned pizza industry professional with over 32 years of experience, currently serving as the Director of Operations for Romeos Pizza. His expertise spans operations, menu development, technology, and franchise consulting, with a career that includes management roles at Pizza Hut and Marcos Pizza. He is an alumnus of Kent State University.

Personality Overview

Good Listener

Appreciative

Fair-minded

They are more likely to opt for solutions that are proven in the market.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. Scenarios where both sides can come out as winners appeal to them greatly.

Topics They Care About

Franchise Operations
Has extensive experience overseeing and consulting for company and franchise stores for major pizza brands like Romeo's, Marco's, and Pizza Hut.
Community Engagement
Emphasizes embedding each franchise location into its local community through partnerships and sponsorships to drive growth.
Team Mentorship
Focuses on fostering a family-like atmosphere and mentoring young employees, viewing it as crucial for talent retention and success.

Media Appearances

Thomas has no verified media appearances

Work History

1-2015
Director of Operations at Romeo's Pizza
4-2009
Senior Franchise Consultant at Romeo's Pizza
3-1997 - 6-2006
General Manager at Hallrich Inc d.b.a. Pizza Hut
5-1992 - 3-1997
District Manager at Azzip Inc d.b.a. Marco's Pizza

Education

2003 - 2007
Associate's degree from Kent State University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Medina, Ohio, United States Job Level : Mid-senior Designation : Director of Operations at Romeo's Pizza
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Insights For Selling To Thomas

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Summarize the key points at the end of the conversation
  • Take time to make them feel comfortable before getting to the main pitch

DONT's

  • Don’t give the impression of being unproven or risky
  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t sound very transactional

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Thomas

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Thomas move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Thomas take some risk or not?

  • They are unlikely to take many risks.

You And Thomas

Personality Compatibility


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