Heather Kerr is a passionate hospitality professional and the Operations Manager at the Pleasanton Hotel. Her career is built on enhancing guest experiences, training staff for career growth, and driving profitability. She previously managed at The Peasant & The Pear and has a background in English Language and Literature from Las Positas College.
Outside of her primary career, Heather has extensive experience in program management, having served as a District Camping Coordinator for the BSA. In this role, she was responsible for acquiring and training staff, budget planning, and overseeing six annual camp programs for approximately 1, 000 attendees.
She has a proven track record of doubling business revenue in a previous general manager role.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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