Heather is a results-driven Associate Director of Customer Service at AT&T, with a proven track record in leadership and project management across billing and ordering environments. She brings extensive expertise from multiple supervisory roles within the company and holds a certificate from Cornell University.
She is passionate about fostering professional growth and is actively involved in leadership and mentoring initiatives. Heather champions her team, celebrating their accomplishments and proudly representing their local Springfield, Illinois office, demonstrating a strong commitment to her colleagues and community.
Unique fact: She has previously represented AT&T as an expert witness in litigation cases and depositions related to billing disputes.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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