Heather is a results-driven Associate Director of Customer Service at AT&T, with a proven track record in leadership and project management across billing and ordering environments. She brings extensive expertise from multiple supervisory roles within the company and holds a certificate from Cornell University.
She is passionate about fostering professional growth and is actively involved in leadership and mentoring initiatives. Heather champions her team, celebrating their accomplishments and proudly representing their local Springfield, Illinois office, demonstrating a strong commitment to her colleagues and community.
Unique fact: She has previously represented AT&T as an expert witness in litigation cases and depositions related to billing disputes.
Read the full overview →They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.