Heather Mackin, MBA

Energizer
DISC Type : I

Client Partner at Verizon Wireless

Washington, Pennsylvania, United States

Overview

Heather Mackin is a Sr. Client Partner at Verizon, where she has managed the FedEx portfolio for over 11 years. She specializes in providing mobility solutions through a consultative approach to solve key business challenges. Heather holds both a Bachelors degree and an MBA in Business Management and Administration.

Deeply involved in her community, Heather serves as Vice President on the South Franklin Parks and Recreation Board. She is also an active participant in the Women of the World (WOW) organization and is involved with local Youth Baseball, showcasing her commitment to community and youth development.

For more than a decade, Heather has been the dedicated Verizon partner for FedEx, demonstrating exceptional long-term client management.

Personality Overview

Enthusiastic

Full Of Energy

Believer

They are really good at seeing what the long-term impacts of their decisions could be.  They are friendly, approachable and love to make new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Long-term Client Partnerships
She has been responsible for the FedEx portfolio at Verizon for over 11 years, indicating a focus on sustained, strategic client relationships.
Mobility Solutions
Her role as a Client Partner for Mobility solutions at Verizon is central to her professional expertise and consultative approach.
Community Recreation
Serves as the Vice President on the South Franklin Parks and Recreation Board, showing a direct investment in local community spaces and activities.

Media Appearances

Heather has no verified media appearances

Work History

6-2017
Client Partner at Verizon Wireless
3-2014 - 5-2017
Major Account Manager at Verizon Wireless
4-2010 - 3-2014
Business Account Executive at Verizon Wireless
1-2009 - 3-2010
Assistant Manager at Verizon Wireless
9-2008 - 1-2009
Supervisor at Verizon Wireless

Education

2007 - 2013
Master of Business Administration (M.B.A.) from PennWest California
2002 - 2006
Bachelor of Business Administration from Washington & Jefferson College

More Information

Social Presence :

Prographics :

Exp : 18 Location : Washington, Pennsylvania, United States Job Level : N/A Designation : Client Partner at Verizon Wireless
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Do some small talk, ask them how things are going on their side
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid cutting into their flow
  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Heather

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Heather take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Heather

Personality Compatibility


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