Heather Philpott

Enthusiast
DISC Type : i

Director, Supplier Services at ScanSource

Sacramento, California, United States

Overview

Heather Philpott is the Director of Supplier Services at ScanSource, where she builds strong partnerships with payment suppliers and drives strategic growth. With over a decade of marketing experience and a background in leading business operations, she is a recognized leader in the payments industry, holding a Bachelor of Arts from California State University-Sacramento.

Outside of her professional life, Heather enjoys spending time outdoors, often found on a mountain or at the lake with her husband and their two basset hounds. She has a demonstrated history of supporting local community initiatives through her previous freelance marketing and event work.

She was recently honored as one of the Electronic Transactions Associations (ETA) "Forty Under 40" game changers for 2026, recognizing her impact on the future of payments.

Personality Overview

Consensus Focused

Story Driven

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Future of Payments
Recognized as an ETA "Forty Under 40" award winner for shaping the future of payments and frequently discusses emerging technologies like virtual and app-based payments.
Partner Collaboration
Her role centers on building strong supplier partnerships, and she has moderated panels on ecosystem collaboration and co-opetition in the payments industry.
Go-to-Market Strategy
Focuses on implementing GTM and educational strategies at ScanSource and has a background in developing long-term organizational plans and marketing campaigns.

Media Appearances

Heather has no verified media appearances

Work History

9-2023
Director, Supplier Services at ScanSource
8-2021 - 1-2024
Director, Corporate Business Operations at POS Portal
7-2016 - 11-2021
Marketing Communications Manager at POS Portal
3-2015 - 7-2016
Marketing Coordinator at POS Portal
1-2014 - 3-2015
Communications Coordinator at Safety Center Incorporated

Education

Bachelor of Arts from California State University-Sacramento

More Information

Social Presence :

Prographics :

Exp : 15 Location : Sacramento, California, United States Job Level : Mid-senior Designation : Director, Supplier Services at ScanSource
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Heather

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Heather take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Heather

Personality Compatibility


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