Heather Smockum is the Owner and Fractional COO of Lotus Online Management Solutions, where she helps small businesses scale by streamlining operations and building strong teams. With over 15 years of experience in HR and operations, she is a Certified Human Resources Leader (CHRL). People who have worked with her describe her as strategic, professional, and people-focused.
Beyond her professional life, Heather is a certified yoga instructor and an avid world traveler, having hiked the Inca Trail to Machu Picchu and surfed in Costa Rica. She is a passionate lifelong learner who believes in the power of personal growth, mindfulness, and self-discovery to foster inner peace and strength.
Unique fact: Heather co-hosts "The Biz Buzz, " a podcast where she helps business owners navigate growth challenges and improve their operations.
Read the full overview →They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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