Heather Steranka

Enigma
DISC Type : DIC

Sr. Manager of Employee Relations and Engagement at Lewis Tree Service | 100% Employee-Owned

Rochester, New York Metropolitan Area, United States

Overview

Heather has no verified overview

Personality Overview

Fast Follower

Challenger

Friendly Yet Blunt

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Heather has no verified topics they care about

Media Appearances

Heather has no verified media appearances

Work History

7-2023
Sr. Manager of Employee Relations and Engagement at Lewis Tree Service | 100% Employee-Owned
4-2023 - 7-2023
Learning Facilitator for MIT Professional Education in collaboration with Global Alumni at MIT Professional Education
6-2021 - 6-2023
Manager, Diversity, Equity & Inclusion at Nestlé
3-2011 - 6-2021
Owner, Consultant, Trainer & Speaker at Global Diversity Consulting
3-2015 - 10-2019
Manager of Learning Programs at YWCA Greater Cleveland

Education

2011 - 2013
Masters in Psychology from Cleveland State University
1987 - 1992
BA from The Ohio State University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Rochester, New York Metropolitan Area, United States Job Level : Middle Designation : Sr. Manager of Employee Relations and Engagement at Lewis Tree Service | 100% Employee-Owned
URL has been copied!

Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Heather

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Heather take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Heather

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.