Heather Walker

Observer
DISC Type : ci

Managing Director at Deloitte

United States

Overview

Heather Walker is a Managing Director in Deloitte’s Government & Public Services practice, where she specializes in providing cybersecurity services. Her expertise is focused on state, local, and higher education clients, building on a long career that includes serving as a Vice President at Booz Allen Hamilton. She holds a B. S. from Villanova University and a CompTIA Security+ certification.

Heather is a parent to sons who are beginning their careers, and she often reflects on how emerging technologies like AI are shaping the future of work for the next generation. This gives her a forward-looking perspective on the intersection of technology, career development, and family.

She recently attended the North Carolina AI and Cybersecurity Symposium where she enjoyed interacting with Pepper, Deloitte’s AI-fueled robot.

Personality Overview

Curious

Assertive

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Government Cybersecurity
Her current role is dedicated to providing a diverse portfolio of cyber services to state, local, and higher education clients in Virginia and the Carolinas.
AI's Workforce Impact
She publicly discusses how AI is changing entry-level jobs, a topic she explores personally as her sons embark on their own career journeys.
Security Modernization
Celebrated the Deloitte-Palo Alto Networks Alliance award, highlighting the drive for security modernization as platforms and AI reshape the threat landscape.

Media Appearances

Heather has no verified media appearances

Work History

10-2022
Managing Director at Deloitte
4-2019 - 9-2022
Vice President at Booz Allen Hamilton
1-2019 - 3-2021
President at Charleston Defense Contractors Association
7-2010 - 3-2019
Principal at Booz Allen Hamilton
7-2006 - 6-2010
Senior Associate at Booz Allen Hamilton

Education

1992 - 1996
B.S. from Villanova University
2019 - 2021
Education details unavailable from Kellogg Executive Education

More Information

Social Presence :

Prographics :

Exp : 29 Location : United States Job Level : Mid-senior Designation : Managing Director at Deloitte
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Insights For Selling To Heather

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Invite them for a social do but don’t rely solely on the relationship
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heather is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Heather

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Heather move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Heather take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Heather

Personality Compatibility


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