Heena Khetarpal

Judge
DISC Type : Dc

Senior Human Resources Specialist at Experian

Hyderabad, Telangana, India

Overview

Heena is an experienced Senior Human Resources Specialist with 13 years of expertise in HR operations and business partnering. Colleagues describe her as dedicated, hardworking, and a positive contributor to organizational culture. She holds an MBA and a certification in Generative AI.

Outside of her HR career, Heena pursues creative interests in digital art and surface pattern design. She has a humorous take on corporate life and advocates for better employee well-being, sharing insights on preventing burnout and fostering supportive work environments.

Unique fact: Heena is a certified Power BI professional, applying data analytics skills to enhance HR functions.

Personality Overview

Fast But Wary

Generally Skeptic

Objective Thinker

They do not care very much about building rapport or relationships.  They prefer to move quickly, and expect the same from others. They put a lot of effort into ensuring personal success.

Topics They Care About

Employee Experience
Her profile headline emphasizes "Driving Employee Experience, " and she is passionate about crafting immersive experiences that resonate with the organization's culture.
HR Operations
Has extensive experience managing the complete employee lifecycle, process improvements, and automation, particularly from her time as a Senior HR Operations Specialist at ByteDance.
Organizational Culture
Views herself as a "steward of culture" committed to fostering an inclusive and empowering environment, a quality recognized in multiple recommendations.

Media Appearances

Heena has no verified media appearances

Work History

4-2025
Senior Human Resources Specialist at Experian
5-2020 - 4-2024
Senior HR Operations Specialist (APAC) at ByteDance
5-2016 - 4-2020
Assistant Manager-HR at Maier+Vidorno
3-2013 - 4-2016
Human Resources at Vodafone
8-2011 - 3-2013
HR Recruiter at Athena Consultancy Services

Education

2009 - 2011
Master of Business Administration - MBA from DAV Institute of Management, MDU Rohtak
2006 - 2009
Bsc in Biotechnology from SGRRITS, Dehradun

More Information

Social Presence :

Prographics :

Exp : 13 Location : Hyderabad, Telangana, India Job Level : Junior Designation : Senior Human Resources Specialist at Experian
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Insights For Selling To Heena

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Hold your ground without indulging in one-upmanship
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Avoid being too verbose
  • Don't try too hard to forge relationships with them
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heena is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Heena

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Heena move?

  • If convinced, they can reach decisions quite fast.
  • Can Heena take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Heena

Personality Compatibility


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