Heidi T

Enthusiast
DISC Type : i

VP, Independent Technology Risk Management at PNC

Greater Pittsburgh Region, United States

Overview

Heidi is a seasoned information technology leader with over 20 years of experience, currently serving as a VP in Independent Risk Management Governance at PNC. She specializes in risk management, service excellence, and managing large-scale teams to solve complex business problems. Heidi studied at the University of Pittsburgh and ICM School of Business.

Her background includes a unique blend of technical expertise and liberal arts, having studied English Language and Literature. This foundation likely contributes to her strong communication and strategic planning abilities in complex technological environments.

Unique fact: Before her extensive corporate career, Heidi was a self-employed IT Consultant and offered web design services.

Personality Overview

Non-Confrontational

Consensus Focused

Story Driven

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Technology Risk Management
Her entire career at PNC across multiple VP roles has been focused on independent technology and governance risk management.
Service Excellence
A core focus mentioned in her professional summary and a key responsibility from her time as a Director at UPMC.
Managing Large Teams
She has proven experience managing large departments, including leading a team of over 50 staff members at UPMC.

Media Appearances

Heidi has no verified media appearances

Work History

11-2017
VP, Independent Technology Risk Management at PNC
11-2017 - 3-2019
VP, Independent Risk Management Governance at PNC
9-2015 - 11-2017
VP, Independent Technology Risk Officer at PNC
8-2014 - 8-2015
IT Consultant & Web Design at Self Employed
1997 - 8-2014
Director, Enterprise Technology Services at UPMC

Education

Computer/Information Technology Administration and Management from ICM School of Business & Technology
English Language and Literature from University of Pittsburgh

More Information

Social Presence :

Prographics :

Exp : 29 Location : Greater Pittsburgh Region, United States Job Level : Senior Designation : VP, Independent Technology Risk Management at PNC
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Insights For Selling To Heidi

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heidi is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Heidi

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Heidi move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Heidi take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Heidi

Personality Compatibility


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