Heinz Krienbühl in

Heinz Krienbühl

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Global Associate Director IT Service & Innovation Management at Bucherer AG
📍 Lucerne, Lucerne, Switzerland

Heinz Krienbühl is the Global Associate Director IT Service & Innovation Management at Bucherer AG, with over 20 years of experience in digital transformation, e-commerce, and IT service management. He is recognized for establishing digital platforms and driving growth through strategic initiatives.

Heinz is passionate about innovation management and change management, with a keen interest in evaluating new digital technologies. He has completed certifications in ITIL 4 Foundation and IPMA Project Management, and previously studied at HWZ University of Applied Sciences in Business Administration Zurich.

He has received a Sitecore Ultimate Experience Award and a Contentserv Star Award for his work on digital customer projects.

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Experience
26 Years
Current Role
Global Associate Director IT Service & Innovation Management
Job Level
Mid-senior
Location
Lucerne, Lucerne, Switzerland
Personality Overview

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Decision Approach
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Priorities

Topics Heinz cares about

IT Service Management
As Global Associate Director, he oversees comprehensive IT Service Management aligned with ITIL standards, focusing on delivery and continuous improvement of IT services.
Digital Transformation
He has a proven track record in steering business units through digital transformations and pioneering online ventures, focusing on creating robust digital strategies.
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Career

Work history

4-2024
Global Associate Director IT Service & Innovation Management
Bucherer AG
10-2022 - 6-2024
Global Associate Director IT Digital
Bucherer AG
1-2017 - 9-2022
Global Head Ecommerce
Bucherer AG
1-2016 - 9-2016
Senior Consultant eCommerce / Business Development Manager (interim)
Österreichische Post AG
5-2014 - 12-2015
Managing Director ricardoshops Germany GmbH
ricardo.ch
In the press

Media appearances

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Education
1-2025 - 8-2025
CAS Digital Service Management
HWZ University of Applied Sciences in Business Administration Zurich
2019 - 2020
CAS Digital Leadership - Digital Transformation - Digital Commerce
HWZ University of Applied Sciences in Business Administration Zurich
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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