Global Associate Director IT Service & Innovation Management at Bucherer AG
📍 Lucerne, Lucerne, Switzerland
Heinz Krienbühl is the Global Associate Director IT Service & Innovation Management at Bucherer AG, with over 20 years of experience in digital transformation, e-commerce, and IT service management. He is recognized for establishing digital platforms and driving growth through strategic initiatives.
Heinz is passionate about innovation management and change management, with a keen interest in evaluating new digital technologies. He has completed certifications in ITIL 4 Foundation and IPMA Project Management, and previously studied at HWZ University of Applied Sciences in Business Administration Zurich.
He has received a Sitecore Ultimate Experience Award and a Contentserv Star Award for his work on digital customer projects.
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Experience
26 Years
Current Role
Global Associate Director IT Service & Innovation Management
Job Level
Mid-senior
Location
Lucerne, Lucerne, Switzerland
Personality Overview
How Heinz shows up
Logical And Quick
Meticulous
Observative
They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.
Priorities
Topics Heinz cares about
IT Service Management
As Global Associate Director, he oversees comprehensive IT Service Management aligned with ITIL standards, focusing on delivery and continuous improvement of IT services.
Digital Transformation
He has a proven track record in steering business units through digital transformations and pioneering online ventures, focusing on creating robust digital strategies.
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Career
Work history
4-2024
Global Associate Director IT Service & Innovation Management
Bucherer AG
10-2022 - 6-2024
Global Associate Director IT Digital
Bucherer AG
1-2017 - 9-2022
Global Head Ecommerce
Bucherer AG
1-2016 - 9-2016
Senior Consultant eCommerce / Business Development Manager (interim)
Österreichische Post AG
5-2014 - 12-2015
Managing Director ricardoshops Germany GmbH
ricardo.ch
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
1-2025 - 8-2025
CAS Digital Service Management
HWZ University of Applied Sciences in Business Administration Zurich
2019 - 2020
CAS Digital Leadership - Digital Transformation - Digital Commerce
HWZ University of Applied Sciences in Business Administration Zurich
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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