Heinz Krienbühl

Activist
DISC Type : Cd

Global Associate Director IT Service & Innovation Management at Bucherer AG

Lucerne, Lucerne, Switzerland

Overview

Heinz Krienbühl is the Global Associate Director IT Service & Innovation Management at Bucherer AG, with over 20 years of experience in digital transformation, e-commerce, and IT service management. He is recognized for establishing digital platforms and driving growth through strategic initiatives.

Heinz is passionate about innovation management and change management, with a keen interest in evaluating new digital technologies. He has completed certifications in ITIL 4 Foundation and IPMA Project Management, and previously studied at HWZ University of Applied Sciences in Business Administration Zurich.

He has received a Sitecore Ultimate Experience Award and a Contentserv Star Award for his work on digital customer projects.

Personality Overview

Logical And Quick

Meticulous

Observative

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

IT Service Management
As Global Associate Director, he oversees comprehensive IT Service Management aligned with ITIL standards, focusing on delivery and continuous improvement of IT services.
Digital Transformation
He has a proven track record in steering business units through digital transformations and pioneering online ventures, focusing on creating robust digital strategies.
Salesforce Ecosystem
He frequently attends Dreamforce, speaks at Salesforce events, and is responsible for global rollouts and ongoing development of Salesforce applications at Bucherer AG.

Media Appearances

Heinz has no verified media appearances

Work History

4-2024
Global Associate Director IT Service & Innovation Management at Bucherer AG
10-2022 - 6-2024
Global Associate Director IT Digital at Bucherer AG
1-2017 - 9-2022
Global Head Ecommerce at Bucherer AG
1-2016 - 9-2016
Senior Consultant eCommerce / Business Development Manager (interim) at Österreichische Post AG
5-2014 - 12-2015
Managing Director ricardoshops Germany GmbH at ricardo.ch

Education

1-2025 - 8-2025
CAS Digital Service Management from HWZ University of Applied Sciences in Business Administration Zurich
2019 - 2020
CAS Digital Leadership - Digital Transformation - Digital Commerce from HWZ University of Applied Sciences in Business Administration Zurich

More Information

Social Presence :

Prographics :

Exp : 26 Location : Lucerne, Lucerne, Switzerland Job Level : Mid-senior Designation : Global Associate Director IT Service & Innovation Management at Bucherer AG
URL has been copied!

Insights For Selling To Heinz

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Tell them that you are there to help them create visible impact within their organization
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heinz is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Heinz

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Heinz move?

  • Their decision making speed is somewhere in the middle.
  • Can Heinz take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Heinz

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.