Heitor T.

Sharpshooter
DISC Type : DC

Innovation & Digital Product Manager (Customer Journey, AI) at Novo Nordisk

Brazil

Overview

Heitor is a Product Manager with over 10 years of experience launching AI and digital products in the finance and healthcare sectors for companies like Novo Nordisk and Visa. He specializes in leading innovation, from multimodal payment platforms to AI-driven automation, and holds a Kanban System Design certification.

He is passionate about digital transformation and leveraging intelligent solutions to simplify processes. His professional interests include major enterprise technology providers such as IBM and Hewlett Packard Enterprise.

He once designed and delivered an AI solution using computer vision to fully automate the analysis of financial toll disputes, a previously manual and costly process.

Personality Overview

Precise But Practical

Thorough Evaluator

Fast But Analytical

They are not focused on building rapport and relationships.  More than the product, they care about the effectiveness of the product. They respond better to strong and respectful interactions.

Topics They Care About

AI-driven Automation
He has a track record of implementing AI solutions, using computer vision and ML to automate costly manual processes in the financial and innovation sectors.
Digital Payment Systems
At Visa, he led the creation of a large-scale multimodal payments platform for urban mobility, demonstrating expertise in complex transactional and cloud systems.
Innovation in Healthcare
His recent role at Novo Nordisk involved leading digital and AI initiatives to enhance patient and healthcare provider journeys in a regulated environment.

Media Appearances

Heitor has no verified media appearances

Work History

4-2024 - 10-2025
Innovation & Digital Product Manager (Customer Journey, AI) at Novo Nordisk
2-2023 - 4-2024
Innovation & Digital Product Specialist – Financial Automation with AI at Veloe
7-2018 - 6-2022
Product & Innovation Manager – Financial Solutions for Mobility at Visa do Brasil Empreendimentos Ltda
1-2014 - 7-2018
Technology Coordinator at Visa do Brasil Empreendimentos Ltda
10-2008 - 1-2014
Information Technology Analyst at Barclays

Education

3-2025 - 11-2025
Pós Graduação from Escola Conquer
2006 - 2010
bachelor from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 17 Location : Brazil Job Level : N/A Designation : Innovation & Digital Product Manager (Customer Journey, AI) at Novo Nordisk
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Insights For Selling To Heitor

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Objectively showcase the impact that your product creates
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Heitor is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Heitor

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Heitor move?

  • They can take decisions very fast if you manage to convince them.
  • Can Heitor take some risk or not?

  • The risks don’t matter much to them.

You And Heitor

Personality Compatibility


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