Helen Ovans

Questioner
DISC Type : c

Head of Operations at Proclaim Group

Knaresborough, England, United Kingdom

Overview

Helen Ovans is the Head of Proclaim Care, a specialist rehabilitation case management company. With a background as a Neuro Occupational Therapist and a Graduate Diploma from Lancaster University, she has extensive experience managing cases for adults and children with catastrophic injuries, including acquired brain injury and complex orthopaedic conditions.

Her professional activities indicate a strong focus on team development and mentorship, stemming from her previous role as a Professional Mentor. She is an advanced member of the British Association of Brain Injury Case Managers, showing a deep commitment to her field and the professional growth of others.

She has also contributed to academia as a Sessional Lecturer at the University of Worcester.

Personality Overview

Not Easily Convinced

Systematic

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation.

Topics They Care About

Rehabilitation Management
Leads a company specializing in case management for catastrophic injuries, focusing on brain injury, amputation, and complex orthopaedics.
Clinical Mentorship
Has experience as a Professional Mentor, developing case managers who work with adults and children facing complex challenges.
Team Building
Frequently posts about hiring and opportunities to join her "Highly Skilled" team, indicating a focus on cultivating a strong professional environment.

Media Appearances

Helen has no verified media appearances

Work History

6-2024
Head of Operations at Proclaim Group
2-2014 - 6-2024
Professional Mentor at ILS Case Management
9-2015 - 6-2020
Sessional Lecturer at University of Worcester
9-2009 - 2-2014
Case Manager & Neuro Occupational Therapist at Anglia Case Management Ltd
12-2008 - 11-2009
Occupational Therapist at The Huntercombe Group

Education

2006 - 2008
Graduate Dip from Lancaster University
1997 - 2000
Bachelor of Science (BSc) from University of York

More Information

Social Presence :

Prographics :

Exp : 13 Location : Knaresborough, England, United Kingdom Job Level : Mid-senior Designation : Head of Operations at Proclaim Group
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Insights For Selling To Helen

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Helen is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Helen

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Helen move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Helen take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Helen

Personality Compatibility


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