Helen Thorpe serves as the Complaints Manager at South East Water. In her role, she is responsible for overseeing and managing the resolution of customer issues, focusing on ensuring regulatory compliance and improving overall customer satisfaction.
Helen Thorpe
Complaints Manager at South East Water
Tonbridge, England, United Kingdom
Overview
Topics They Care About
Customer Experience
[Predicted] As a Complaints Manager, her primary focus is on addressing customer grievances and improving their experience with the company.
Conflict Resolution
[Predicted] Her role inherently involves de-escalating situations and finding satisfactory resolutions for customer complaints.
Service Improvement
[Predicted] Likely uses feedback from complaints to identify and drive improvements in the company's processes and service delivery.
Media Appearances
Helen has no verified media appearances
Work History
3-2008
Complaints Manager at South East Water
Education
Helen has no verified education history
More Information
Social Presence :
Prographics :
Exp : 17
Location : Tonbridge, England, United Kingdom
Job Level : Middle
Designation : Complaints Manager at South East Water
