Hemen Khatri (HK)

Evaluator
DISC Type : dsc

Head of IT at SALAMA - Islamic Arab Insurance Co.

Dubai, United Arab Emirates

Overview

Hemen is a decisive IT leader with over 23 years of experience in the insurance sector, specializing in digital transformation, process automation, and security. A graduate of Wilson College, colleagues often describe him as a determined, result-oriented, and technically adept manager who excels at leading teams and optimizing business processes with technology.

He is deeply invested in personal wellness and discipline, undertaking challenging 72-hour water fasts to enhance self-control. He also appreciates cultural traditions, sharing greetings and positive energy during festivals like Ganesh Chaturthi and Eid Mubarak.

Unique fact: He has successfully completed multiple 72-hour fasts, viewing it as a test of self-control rather than for weight loss.

Personality Overview

Quality Focused

Thorough Evaluator

Hard To Convince

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Insurance Technology
His entire 23+ year career is focused on transforming IT within the insurance industry, from application delivery to information security.
Digital Transformation
This is a core focus mentioned in his professional headline and courses. He has a history of leading automation and digital initiatives.
IT Leadership
As a Head of IT and former VP, he is skilled in running IT functions for enterprises, managing budgets, and developing successful teams.

Media Appearances

Hemen has no verified media appearances

Work History

2-2024
Head of IT at SALAMA - Islamic Arab Insurance Co.
7-2023 - 11-2023
Head - Global Practice at Sansorrium (LA Esfera)
9-2019 - 4-2023
Vice President - Head IT at Union Insurance
3-2009 - 8-2019
Deputy VP - IT at Bharti AXA Life Insurance
5-2006 - 3-2009
Project Manager at Kotak Life Insurance

Education

1993 - 1996
BSc from Wilson College
1983 - 1991
SSC from Hindi Vidya Bhavan (HVB)

More Information

Social Presence :

Prographics :

Exp : 19 Location : Dubai, United Arab Emirates Job Level : Mid-senior Designation : Head of IT at SALAMA - Islamic Arab Insurance Co.
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Insights For Selling To Hemen

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hemen is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Hemen

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Hemen move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Hemen take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Hemen

Personality Compatibility


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