Henry Sardina is an experienced contact center expert with over 15 years in operational strategy and process optimization. Currently the Associate Vice President of Customer Service at Saks Global, he specializes in managing BPO vendor relationships and has a history of increasing sales conversion. People who have worked with him describe him as a "customer-obsessed leader".
Based on his work history in Miami, he likely enjoys the vibrant local culture and may follow regional sports teams. He is passionate about finding better, faster, and more cost-effective ways to approach business challenges, a principle he applies both professionally and likely in his personal endeavors.
He has successfully launched over 10 call centers across five different countries, showcasing his expertise in global operations and expansion.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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