Hilário Fiandeiro in

Hilário Fiandeiro

Judge · DISC type Dc
Accredited Member at CCXConsult Network
📍 City of Johannesburg, Gauteng, South Africa

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
30 Years
Current Role
Accredited Member
Job Level
Leadership
Location
City of Johannesburg, Gauteng, South Africa
Personality Overview

How Hilário shows up

Fast But Wary
Features Driven
Demanding

They are not focused on building rapport and relationships. They like to be in a position where they can control the conversation and terms. They respond well to strong and respectful communication.

Priorities

Topics Hilário cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2023
Accredited Member
CCXConsult Network
4-2012 - 5-2023
Founding Member
ICCCA - Independent Contact Centre Consultants Association
3-2010
Founder and Principal Consultant
ContactCentreSmart
6-2003 - 2-2010
Co-founder and Principal Consultant
Ascentys
7-1995 - 5-2003
Operations Analyst
Discovery Health
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2004 - 2009
MBA
Heriot-Watt University
1992 - 1994
BComm
University of the Witwatersrand
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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