Hillary Fields in

Hillary Fields

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Sales Trainer & CRM Consultant at KairoIQ
📍 Greater Chicago Area, United States

Hillary Fields is an automotive industry leader with over 15 years of experience specializing in CRM and BDC strategy. She focuses on building and scaling high-performing sales and service teams for multi-rooftop dealer groups, turning leads into measurable revenue. She studied Business at Southern Illinois University, Carbondale.

She founded her own consultancy, KairoIQ, to partner with automotive dealerships on CRM strategy and sales training.

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Experience
14 Years
Current Role
Sales Trainer & CRM Consultant
Job Level
Mid-senior
Location
Greater Chicago Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Hillary cares about

Automotive CRM Strategy
Her career is focused on architecting CRM workflows and lead management processes for multi-rooftop dealer groups to improve lead-to-sale conversion.
BDC Optimization
She has extensive experience building and scaling centralized Business Development Center (BDC) operations from the ground up for automotive groups.
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Career

Work history

1-2026
Sales Trainer & CRM Consultant
KairoIQ
3-2021 - 12-2025
Director of Business Development
Napleton Automotive Group
2-2019 - 3-2021
Director Of Business Development
The Patrick Dealer Group
6-2013 - 2-2018
Account Support Consultant
Cochran & Associates LLC
7-2010 - 2-2013
Account Performance Manager & Trainer
Owner Connect: The Leader in Automotive Solutions
In the press

Media appearances

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Education
Business
Southern Illinois University, Carbondale
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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