Hillary Fields

Inspirer
DISC Type : di

Sales Trainer & CRM Consultant at KairoIQ

Greater Chicago Area, United States

Overview

Hillary Fields is an automotive industry leader with over 15 years of experience specializing in CRM and BDC strategy. She focuses on building and scaling high-performing sales and service teams for multi-rooftop dealer groups, turning leads into measurable revenue. She studied Business at Southern Illinois University, Carbondale.

She founded her own consultancy, KairoIQ, to partner with automotive dealerships on CRM strategy and sales training.

Personality Overview

Fast Adopter

Decisive

Generous

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Topics They Care About

Automotive CRM Strategy
Her career is focused on architecting CRM workflows and lead management processes for multi-rooftop dealer groups to improve lead-to-sale conversion.
BDC Optimization
She has extensive experience building and scaling centralized Business Development Center (BDC) operations from the ground up for automotive groups.
AI in Customer Experience
She is interested in how AI agents can transform customer engagement by providing faster, more trusted interactions, setting a new standard for CX.

Media Appearances

Hillary has no verified media appearances

Work History

1-2026
Sales Trainer & CRM Consultant at KairoIQ
3-2021 - 12-2025
Director of Business Development at Napleton Automotive Group
2-2019 - 3-2021
Director Of Business Development at The Patrick Dealer Group
6-2013 - 2-2018
Account Support Consultant at Cochran & Associates LLC
7-2010 - 2-2013
Account Performance Manager & Trainer at Owner Connect: The Leader in Automotive Solutions

Education

Business from Southern Illinois University, Carbondale

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Chicago Area, United States Job Level : Mid-senior Designation : Sales Trainer & CRM Consultant at KairoIQ
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Insights For Selling To Hillary

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Acknowledge their status and position during the conversation

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hillary is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Hillary

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Hillary move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Hillary take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Hillary

Personality Compatibility


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