Himansu sekhar Nayak

Sharpshooter
DISC Type : CD

Customer Care Executive at TP Northern Odisha Distribution Limited, Baleswar

Baleshwar, Odisha, India

Overview

Himansu is a customer support professional with three years of experience, holding an MBA in Marketing & HR from Biju Patnaik University of Technology. He is skilled in handling after-sales queries through both inbound calls and face-to-face interactions, with a background that also includes experience in media production.

He is certified in both SAP SD (Sales and Distribution) and Tally ERP 9. 0.

Personality Overview

Thorough Evaluator

Precise But Practical

Fast But Analytical

They are less concerned about the product and more about its potential impact.  They prefer to move quickly, and expect the same from others. They respond well to strong and respectful communication.

Topics They Care About

Customer Experience
Has three years of experience in customer support, solving after-sales queries via inbound calls and face-to-face support for companies like DishTV and TP Northern Odisha Distribution Limited.
New Career Opportunities
According to recent posts, he is actively seeking a new role as a Process Associate or Customer Care Executive, and is open to opportunities in Baleshwar and Noida.
Marketing & HR
His Master of Business Administration degree focused on the dual specialization of Marketing and Human Resources.

Media Appearances

Himansu has no verified media appearances

Work History

10-2023 - 1-2026
Customer Care Executive at TP Northern Odisha Distribution Limited, Baleswar
4-2023
Customer Service Representative at Connect Business Solutions
4-2023 - 9-2023
Customer Care Professional at TP Northern Odisha Distribution Limited, Baleswar
12-2022
Customer Care Executive at DishTV
12-2022
Delivery Driver at Zomato

Education

2010 - 2012
Master of Business Administration (MBA) from Biju Patnaik University of Technology
2007 - 2010
Bachelor of Business Administration (BBA) from Fakir Mohan University

More Information

Social Presence :

Prographics :

Exp : 4 Location : Baleshwar, Odisha, India Job Level : Junior Designation : Customer Care Executive at TP Northern Odisha Distribution Limited, Baleswar
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Insights For Selling To Himansu sekhar

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Be respectful but crisp

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being too verbose
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Himansu sekhar is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Himansu sekhar

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Himansu sekhar move?

  • If convinced, they can reach decisions quite fast.
  • Can Himansu sekhar take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Himansu sekhar

Personality Compatibility


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