Holly Ramsey in

Holly Ramsey

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Director of Claims Operations at Louisiana Blue
📍 Greater Monroe Area, United States

Holly is an enterprise leader specializing in translating complex healthcare strategies into executable operations for Medicare Advantage and Commercial lines. She has extensive experience in claims accuracy, payment integrity, and platform modernization. Holly recently earned her Certified AI-Empowered SAFe® Agilist certification, enhancing her skills in disciplined, cross-functional delivery.

Outside of her professional life, Holly is inspired by large-scale, mission-driven endeavors that require immense discipline and teamwork, drawing parallels from achievements like the Johnson Space Centers operations. She values resilience and is committed to continuous learning and personal growth, reflecting on past experiences to build future fortitude.

Unique fact: While at Louisiana Blue, she improved Medicare Advantage first-pass claims accuracy from 55% to 81%.

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Experience
21 Years
Current Role
Director of Claims Operations
Location
Greater Monroe Area, United States
Personality Overview

How Holly shows up

Communication Style
Decision Approach
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Priorities

Topics Holly cares about

Healthcare Operations
Her career is centered on improving healthcare operations, focusing on claims accuracy, payment integrity, and compliance for payers.
Agile Execution
Recently earned her SAFe Agilist certification to strengthen her ability to support agile execution, cross-functional alignment, and disciplined delivery in complex environments.
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Career

Work history

8-2022 - 3-2026
Director of Claims Operations
Louisiana Blue
3-2021 - 8-2022
Claims Operations Manager
Louisiana Blue
3-2017 - 3-2021
Benefits Config Specialist / Sr Benefits Config Analyst / Benefits Config Coordinator
Louisiana Blue
1-2016
Healthcare Systems & Execution Excellence
Freelance
1-2016 - 2-2017
Claims and Refund Specialist
Louisiana Blue
In the press

Media appearances

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Education

Holly has no verified education history

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Behavioral profile

DISC profile (public)

DISC behavioral profile

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