Hugo Henri in

Hugo Henri

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President Innovation Committee at Camara de Comercio de Santiago
📍 Chile

Hugo is a results-driven growth executive with extensive international experience leading revenue and market expansion across four continents. His expertise lies in developing tech-enabled strategies that align customer experience with commercial goals to drive sustainable growth. People who have worked with him often describe him as creative, innovative, and strategic.

Fluent in Portuguese, English, and Spanish, Hugo has a deep appreciation for cross-cultural dynamics, having focused his Masters thesis on how living abroad enhances ones personal and professional career. His international background is a core part of his identity, shaping his global perspective on business and life.

During the 2014 FIFA World Cup in Brazil, he led operations across all 12 host cities, coordinating over 12, 000 employees and serving 3. 5 million fans.

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Experience
18 Years
Current Role
President Innovation Committee
Job Level
Mid-senior
Location
Chile
Personality Overview

How Hugo shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Hugo cares about

Growth Through Experience
He believes customer experience is a primary revenue engine, not a support function, and works to align it with commercial strategy to boost retention and growth.
Retail Technology
Actively implements and scouts for innovations like AI, IoT, and autonomous retail to reimagine the consumer journey and create frictionless experiences.
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Career

Work history

7-2025
President Innovation Committee
Camara de Comercio de Santiago
5-2024
Latin America Ambassador
Hidden Disabilities Sunflower 💜
10-2023
Head of Customer Experience & Innovation - International
Aramark
10-2023 - 7-2025
Vice President Innovation Committee
Camara de Comercio de Santiago
10-2020 - 9-2023
Head of International Technology Innovation
Aramark
In the press

Media appearances

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Education
8-2022 - 7-2024
Master´s degree
Pontificia Universidad Católica de Chile
Venture Capital
Universidad Adolfo Ibáñez
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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