Hugo Toledo in

Hugo Toledo

Login to view DISC.
Customer Service (Remote) at Teleperformance/NRG Texas
📍 Mexico

Hugo is a multi-skilled professional with a background as an Architect from Universidad Nacional Autonoma de México. His career spans educational leadership as a School Principal and National Language Coordinator to current remote roles in customer service and data research, showcasing strong administrative and communication skills.

He has a clear passion for language education, demonstrated by his history of teaching English from beginner to advanced levels. Hugo has experience in coaching, classroom management, and developing personalized tutoring plans to help students succeed in their language journey. He was also recognized as "Teacher of the Year".

Unique fact: He is a university-trained Architect who is also a C2 certified Teacher of English as a Foreign Language.

Read the full overview →
Experience
14 Years
Current Role
Customer Service (Remote)
Location
Mexico
Personality Overview

How Hugo shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Hugo cares about

Language Education
Has extensive experience coordinating language departments, developing teachers, and creating certification exams. He also has a background in classroom management and lesson planning.
Customer Experience
Focuses on helping customers resolve issues while also identifying and transitioning service calls into potential sales opportunities in a remote environment for NRG in Texas.
+4 more topics Login to view topics
Career

Work history

3-2025 - 11-2025
Customer Service (Remote)
Teleperformance/NRG Texas
9-2020 - 1-2025
Data Research Team/Receptionist (Remote)
SocialValid TM/Power Fusion Media
8-2019 - 8-2020
Teacher of English as a Second Language
LINGUATEC LANGUAGE CENTER
8-2011 - 8-2017
National Coordinator of the Language Department
Grupo CETEC
8-2009 - 8-2011
School Principal
CETEC Morelos
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1979 - 1983
Certificate of Finishing
UNAM
2005 - 2005
TEFL Technical Diploma
Bridge Linguatech
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Hugo. Free, 10 seconds.