Iain K. in

Iain K.

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Founding Trustee – NeuroAI.help (SCIO in formation) at NeuroAI.Help
📍 Fort William, Scotland, United Kingdom

With over 20 years of global experience, Iain is a systems and customer journey lead who specializes in redesigning how systems, data, and teams connect across sales, service, and marketing. Colleagues describe him as an incredible coach, a great problem-solver, and a consummate professional.

Iain is passionate about advancing accessibility and inclusion for neurodivergent people. He is a Founding Trustee for NeuroAI. help, a charity focused on the responsible use of AI to support individuals with dyslexia, ADHD, and autism, showcasing a deep commitment to leveraging technology for social good.

Unique fact: He founded a charity, NeuroAI. help, to create a framework for reviewing AI tools to ensure they are neurodivergent-friendly.

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Experience
15 Years
Current Role
Founding Trustee – NeuroAI.help (SCIO in formation)
Job Level
Mid-senior
Location
Fort William, Scotland, United Kingdom
Personality Overview

How Iain shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Iain cares about

Customer Journey Design
Specializes in journey-led systems architecture, identifying and redesigning how customers interact with an organization across sales, service, and marketing.
Systems Integration
Focuses on leading end-to-end process integration in complex, multi-system environments to make customer narratives coherent, measurable, and operationally valuable.
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Career

Work history

6-2025
Founding Trustee – NeuroAI.help (SCIO in formation)
NeuroAI.Help
9-2023
Digital Systems Specialist - Solutions & Process Architect
AERZEN Machines Limited
3-2022 - 7-2023
Coach
Multiverse
1-2022
Expert Practitioner - Digital Marketing - AI Ops - E-commerce
HiveMind
4-2021 - 3-2022
Owner Developer
Stay Lochaber
In the press

Media appearances

Welcome to NeuroAI.help: Tools That Work for Every Mind. Featured in Spotify
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Education
Education details unavailable
New College Durham
Education details unavailable
Trailhead by Salesforce
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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