Ian Carroll

Wildcard
DISC Type : sic

Staff Security Engineer at Robinhood

Las Vegas, Nevada, United States

Overview

Ian Carroll is the founder of seats. aero, a rapidly growing award travel search engine he started as a personal project. He has a strong professional background in application security, having worked as a Security Engineer for companies including Robinhood, BitMEX, and Dropbox.

His personal passion for finding efficiencies in booking travel with points and miles directly led to the creation of his company. Ian is also a respected ethical hacker and security researcher who investigates vulnerabilities in both software and hardware systems outside of his primary work.

Ian co-discovered and presented a major security flaw in millions of Saflok RFID hotel door locks at the DEF CON security conference.

Personality Overview

Requires Proof

ROI Driven

Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Award Travel Tech
Founded and operates seats. aero, a search engine for award travel that grew from a personal project to a highly successful bootstrapped company with thousands of pro users.
Cybersecurity Research
Has an extensive background as a security engineer and regularly conducts independent research, uncovering critical vulnerabilities in the hospitality, aviation, and automotive industries.
Hardware Hacking
His work on the "Unsaflok" vulnerability involved reverse-engineering RFID systems, demonstrating a deep interest in finding security flaws in physical hardware.

Media Appearances

Ep 91 – The Story of Seats.aero with Ian Carroll. Featured in The Daily Churn Podcast

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Exclusive interview with founder of Seats.Aero – Instagram Reel. Featured in Instagram

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Seats.aero with Founder Ian Carroll. Featured in Apple Podcasts

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Work History

9-2022 - 7-2023
Staff Security Engineer at Robinhood
6-2022
Founder at seats.aero
2021 - 9-2022
Security Engineer at Robinhood
2020 - 2021
Security Engineer at BitMEX
2018 - 2020
HelloSign Security Engineer at Dropbox

Education

Ian has no verified education history

More Information

Social Presence :

Prographics :

Exp : 7 Location : Las Vegas, Nevada, United States Job Level : Leadership Designation : Staff Security Engineer at Robinhood
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Insights For Selling To Ian

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ian is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Ian

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Ian move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Ian take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Ian

Personality Compatibility


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