Ian R. Diaz in

Ian R. Diaz

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Named Account Manager - Public Sector at Avaya
📍 Greater Orlando, United States

Ian R. Diaz is an award-winning Named Account Manager at Avaya, specializing in the public sector for the Florida market. With a background from Daytona State College, he focuses on optimizing business results for SLED customers through unified communications and customer experience solutions. People who recommend him describe him as high-performing, diligent, and professional.

Outside of his professional role, Ian values leading with heart, placing a strong emphasis on family, friends, and professional integrity. He actively supports community and industry events, showing a commitment to connection and collaboration both in and out of the workplace.

He was a recipient of Avayas prestigious "Circle of Excellence" award in FY23.

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Experience
18 Years
Current Role
Named Account Manager - Public Sector
Job Level
Middle
Location
Greater Orlando, United States
Personality Overview

How Ian shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ian cares about

Public Sector Comms
His role is dedicated to managing and growing State, Local Government, and Education (SLED) accounts throughout Florida, focusing on their unique communication needs.
Customer Experience
His professional headline emphasizes enabling clients to optimize business results through a great customer experience, a recurring theme in his work.
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Career

Work history

1-2021
Named Account Manager - Public Sector
Avaya
11-2019 - 1-2021
Account Manager II - Enterprise
Lumen Technologies
1-2019 - 11-2019
Strategic Account Manager, Hospitality
Spectrum Enterprise
1-2018 - 12-2018
Senior Strategic Relationship Manager
CenturyLink Business
5-2012 - 1-2018
Senior Relationship Manager
CenturyLink Business
In the press

Media appearances

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Education
2001 - 2003
Associate of Arts (AA)
Daytona State College
1998 - 2001
Education details unavailable
Deland High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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