Ian Thorogood

Galvanizer
DISC Type : Id

Head of Digital delivery, Asset, Engineering and Group functions at Thames Water

Winchester, England, United Kingdom

Overview

As Head of Digital Delivery at Thames Water, Ian is a transformation leader with over 20 years of experience in the utilities sector. He specializes in complex systems integration, large-scale CRM and billing transformations, and IoT strategy, and holds a BSc (Hons) from the University of Plymouth.

Outside of his demanding professional role, Ian dedicates his free time to a hands-on passion. He is an aspiring motorcycle mechanic, a hobby he pursues whenever his schedule allows.

Ian was recently involved with the largest national IoT programme within the UKs energy sector.

Personality Overview

Socially Adept

Pragmatic

Self-Assured

They are charming and have the ability to align others behind their decisions.  They respond better to a combination of speed and relationship. They like to keep things under control.

Topics They Care About

Digital Transformation
He leads digital delivery at Thames Water, with a career focused on complex business transformation and modernizing CRM and billing systems in the utilities sector.
Complex System Integration
His expertise lies in managing large-scale systems integration, integration re-platforming, and highly complex data migrations for major industry programmes.
IoT in Utilities
He possesses direct experience in shaping IoT strategy and has been involved with one of the UK's largest national IoT programmes in the energy sector.

Media Appearances

Ian has no verified media appearances

Work History

8-2023
Head of Digital delivery, Asset, Engineering and Group functions at Thames Water
5-2022 - 8-2023
Director of Digital Product Management and Delivery (interim) at Thames Water
3-2021 - 5-2022
Programme Director at Thames Water
1-2019 - 3-2021
Director at JJ78 Limited
7-2017 - 12-2018
Director at Baringa Partners

Education

1997 - 2001
BSc (Hons) from University of Plymouth

More Information

Social Presence :

Prographics :

Exp : 23 Location : Winchester, England, United Kingdom Job Level : Mid-senior Designation : Head of Digital delivery, Asset, Engineering and Group functions at Thames Water
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Insights For Selling To Ian

During A Call Or A Meeting

DO's

  • Talk about other customers and how they have derived value from your product
  • Focus on building a relationship, it can play a key role in their decision making
  • Present testimonials from existing customers about their experience with your product

DONT's

  • Do not come across as negative or non-supportive, work with them as a partner
  • Don’t make promises that are hard to keep
  • Don’t rely too much on what they promise, make your own deductions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ian is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Ian

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Ian move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Ian take some risk or not?

  • They can take risks if necessary.

You And Ian

Personality Compatibility


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