Iman Falah

Examiner
DISC Type : sc

IVF Care Coordinator at Mediclinic Middle East

Abu Dhabi Emirate, United Arab Emirates

Overview

Iman Falah is a patient administration professional with a dedicated focus on the IVF and fertility sector. In her current role as IVF Care Coordinator at BournHall - Mediclinic Middle East, she leverages her expertise in clinic operations, scheduling, and patient experience gained from roles at other prominent fertility centers.

Her career shows a consistent specialization in the IVF field across multiple well-known clinics.

Personality Overview

Tough To Convince

Process Oriented

Overcautious

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

IVF Patient Care
Her role as an IVF Care Coordinator and her career history at fertility clinics show a deep focus on the patient journey in fertility treatment.
Clinic Operations
Specializes in the operational aspects of high-volume clinics, including scheduling and patient administration, as noted in her professional summary.
Patient Experience
Her background as a Patient Relations Officer and focus on patient experience are central to her professional skill set in sensitive healthcare settings.

Media Appearances

Iman has no verified media appearances

Work History

10-2025
IVF Care Coordinator at Mediclinic Middle East
12-2021 - 2-2026
Patient Admin - Bourn Hall Fertility Clinic at Mediclinic Middle East
8-2020 - 12-2021
Patient Relations Officer at Fakih IVF Fertility Center
8-2019 - 8-2020
Customer Service Representative at Aesthetic Polyclinic
10-2016 - 8-2019
Dental Secretary at Alebtisama Almotaaliqa Medical Center

Education

Iman has no verified education history

More Information

Social Presence :

Prographics :

Exp : 9 Location : Abu Dhabi Emirate, United Arab Emirates Job Level : Junior Designation : IVF Care Coordinator at Mediclinic Middle East
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Insights For Selling To Iman

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Iman is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Iman

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Iman move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Iman take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Iman

Personality Compatibility


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