Ira Kapoor

Observer
DISC Type : ci

Senior Operations Manager at Genpact

Delhi, India

Overview

Ira Kapoor is an Assistant Vice President at Genpact with over two decades of dedicated experience in the company. She specializes in operations management, commercial lending, and compliance, having successfully led and stabilized large teams. She holds a Bachelor of Commerce from Delhi University.

Her career has been focused on driving transformative solutions and fostering professional growth within her teams to ensure sustained operational excellence and strategic alignment.

She successfully transitioned and stabilized a business of over 82 full-time employees within just four months.

Personality Overview

Assertive

Example Seeker

Curious

They are likely to ask many questions and look heavily for supporting information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Commercial Lending
Has extensive experience leading transitions of commercial lending and compliance audit projects under stringent deadlines.
Compliance & Risk
Her background includes performing compliance testing for AML, Data Privacy, and Insider Trading, and conducting enhanced due diligence on high-risk customers.
Operations Management
Managed teams of over 100 employees, focusing on identifying and managing team productivity to drive outcomes.

Media Appearances

Ira has no verified media appearances

Work History

9-2019
Senior Operations Manager at Genpact
4-2015 - 9-2019
Team Manager at Genpact
12-2011 - 4-2015
Assistant Manager at Genpact
7-2003 - 12-2011
Domain Expert at Genpact

Education

1997 - 2000
Bachelor of Commerce - BCom from Delhi University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Delhi, India Job Level : Middle Designation : Senior Operations Manager at Genpact
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Insights For Selling To Ira

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them realize that there is no personal risk in making this decision
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ira is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Ira

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Ira move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Ira take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Ira

Personality Compatibility


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