Ivan Diong

Sharpshooter
DISC Type : DC

Business Relationship Manager at OpusAsset

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Ivan Diong is an entrepreneurial marketing professional and the founder of The Diong Concierge, a bespoke service specializing in award travel. With an MSc in Marketing from Lancaster University, he leverages his background in digital banking at UOB and wealth management at OpusAsset to deliver unique value. People often describe him as resourceful, professional, and articulate.

His passion lies in empowering Malaysians to travel smarter by maximizing the value of their credit card points. This focus on creating exceptional, cost-effective travel experiences is the driving force behind his business, turning complex loyalty programs into delightful opportunities for his discerning clientele.

He founded a unique business that specializes in converting his clients credit card points into flight tickets, saving them money.

Personality Overview

Precise But Practical

ROI Driven

Fast But Analytical

They respond better to strong and respectful interactions.  They like to stay in control of the negotiation or defining of the terms. They do not care very much about building rapport or relationships.

Topics They Care About

Award Travel Hacking
Founded The Diong Concierge to help clients maximize credit card points for flights, demonstrating deep expertise in loyalty programs and bespoke travel planning.
Digital Banking
Gained experience at UOB managing the complex migration of Citibank's consumer business to UOB's TMRW digital app, a key project in Malaysia's banking sector.
Wealth Management
As a Business Relationship Manager at OpusAsset, he cultivates partnerships with private banking units like Maybank Private Wealth and holds recent funds management certifications.

Media Appearances

Ivan has no verified media appearances

Work History

9-2024 - 7-2025
Business Relationship Manager at OpusAsset
11-2023
Founder at The Diong Concierge
11-2022 - 11-2023
Senior Officer at UOB
5-2020 - 11-2022
Marketing Executive at Revenue Harvest Sdn Bhd
1-2019 - 3-2019
Strategy Intern at Grab

Education

2020 - 2021
Master's degree from Lancaster University
2017 - 2020
Bachelor's degree from Lancaster University

More Information

Social Presence :

Prographics :

Exp : 5 Location : WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Level : Leadership Designation : Business Relationship Manager at OpusAsset
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Insights For Selling To Ivan

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ivan is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Ivan

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Ivan move?

  • If convinced, they can reach decisions quite fast.
  • Can Ivan take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Ivan

Personality Compatibility


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