Ivor Heading

Examiner
DISC Type : cs

Information Technology Infrastructure Specialist & Azure Virtual Desktop Support Engineer at FluidOne Enterprise IT

Crowborough, England, United Kingdom

Overview

Ivor Heading is a Technical Support Specialist with over 25 years of IT experience, specializing in Microsoft cloud technologies and Azure Virtual Desktop. He recently joined Auxilium IT Consultancy, leveraging his deep expertise in infrastructure support. He holds a National Security Clearance and is ITIL qualified.


His National Security Clearance underscores his reliability and trustworthiness in handling sensitive IT environments.

Personality Overview

Tough To Convince

Status Quo Seeker

Overcautious

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They are always well-planned and adopt a systematic approach. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Azure Virtual Desktop
A core specialty in his current role as an Azure Virtual Desktop Support Engineer and the subject of a recent certification course he completed.
Cloud Infrastructure
His expertise covers a range of Microsoft admin tools, including Active Directory, OneDrive, SharePoint, and Intune, indicating a deep focus on cloud environments.
IT Security
[Predicted] Holding a National Security Clearance suggests a strong professional focus on security protocols and maintaining secure IT systems.

Media Appearances

Ivor has no verified media appearances

Work History

9-2020 - 6-2024
Information Technology Infrastructure Specialist & Azure Virtual Desktop Support Engineer at FluidOne Enterprise IT
3-2008 - 5-2020
IT Support Analyst/Engineer at Jacobs

Education

Ivor has no verified education history

More Information

Social Presence :

Prographics :

Exp : 15 Location : Crowborough, England, United Kingdom Job Level : N/A Designation : Information Technology Infrastructure Specialist & Azure Virtual Desktop Support Engineer at FluidOne Enterprise IT
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Insights For Selling To Ivor

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ivor is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Ivor

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Ivor move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Ivor take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Ivor

Personality Compatibility


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