Iyappan Balasubramani is an Application Support Analyst at TransUnion with 8 years of experience. He specializes in leading production support operations, driving incident resolution, and ensuring service excellence in mission-critical environments.
He has a strong background in establishing SOPs and knowledge bases, and improving operational maturity through process. He is recognized for enforcing SLA and ITIL compliance, proactively identifying risks, and implementing preventive measures.
Iyappan previously worked as a Senior Process Associate at Tata Consultancy Services.
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