Iyappan Balasubramani is an Application Support Analyst at TransUnion with 8 years of experience. He specializes in leading production support operations, driving incident resolution, and ensuring service excellence in mission-critical environments.
He has a strong background in establishing SOPs and knowledge bases, and improving operational maturity through process. He is recognized for enforcing SLA and ITIL compliance, proactively identifying risks, and implementing preventive measures.
Iyappan previously worked as a Senior Process Associate at Tata Consultancy Services.
Iyappan Balasubramani
Application Support Analyst at TransUnion
Chennai, Tamil Nadu, India
Overview
Topics They Care About
Incident Management
Iyappan has a proven ability to take end-to-end ownership of high-priority incidents, lead bridge calls, and coordinate cross-functional teams to restore services.
Service Excellence
He focuses on ensuring service excellence in mission-critical environments and reducing recurring issues through preventive measures.
ITIL Compliance
Iyappan is recognized for enforcing SLA and ITIL compliance, which is crucial for operational maturity and service management.
Media Appearances
Iyappan has no verified media appearances
Work History
1-2024 - 11-2025
Application Support Analyst at TransUnion
6-2017 - 1-2024
Senior Process Associate at Tata Consultancy Services
Education
6-2014 - 3-2017
Bachelor of Commerce - BCom from Manuel money matric hr sec school
More Information
Social Presence :
Prographics :
Exp : 8
Location : Chennai, Tamil Nadu, India
Job Level : N/A
Designation : Application Support Analyst at TransUnion
