Jaanish Ahmed

Commander
DISC Type : D

Customer Success Manager at SproutsAI

Bengaluru, Karnataka, India

Overview

Jaanish is a Customer Success Manager at SproutsAI, an AI and SaaS startup. He leverages a unique background that started with a Mechanical Engineering degree from KiiT University and transitioned through leadership recruitment at HighRadius. His expertise lies in managing the post-sales customer journey, focusing on onboarding, adoption, and retention.

Outside of his core responsibilities, Jaanish shows a strong passion for continuous learning in the broader business landscape. He actively engages with topics like go-to-market strategies and performance marketing, indicating a curiosity for all aspects of business growth, from customer acquisition to long-term success.

He made a significant career pivot from leadership recruitment and human resources into the customer success field within the tech industry.

Personality Overview

Decisive

Very Quick

Candid & Clear

They prefer to move quickly, and expect the same from others.  They do not care very much about building rapport or relationships. They respond well to strong and respectful communication.

Topics They Care About

AI & SaaS Value
His role focuses on helping clients achieve long-term value from AI-driven SaaS solutions, moving beyond just implementation to ensure tangible business outcomes.
Customer Lifecycle
He owns the complete post-sales journey for high-touch accounts, including onboarding, product adoption, and renewals, making him an expert on customer health.
Leadership Hiring
Previously worked as a Senior Associate in Leadership Hiring at HighRadius, giving him a strong foundation in talent acquisition and team building.

Media Appearances

Jaanish has no verified media appearances

Work History

10-2023
Customer Success Manager at SproutsAI
1-2023 - 9-2023
Senior Associate - Leadership Hiring at HighRadius
7-2021 - 12-2022
Associate- Leadership Hiring at HighRadius
11-2020 - 6-2021
Intern- Leadership Hiring at HighRadius
7-2020 - 11-2020
Account Based Marketing Intern at HighRadius

Education

2017 - 2021
Bachelor of Technology - BTech from KIIT - Kalinga Institute of Industrial Technology
2013 - 2017
Science and Mathematics from Shalom Hills International School

More Information

Social Presence :

Prographics :

Exp : 5 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Customer Success Manager at SproutsAI
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Insights For Selling To Jaanish

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Speak about competitive differentiation that your product offers
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jaanish is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jaanish

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Jaanish move?

  • If convinced, they can reach decisions quite fast.
  • Can Jaanish take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Jaanish

Personality Compatibility


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