Malek Khouri

Energizer
DISC Type : I

Senior Vice President of Sales and Branch Operations at AAA Auto Club Enterprises

Laguna Niguel, California, United States

Overview

Malek Khouri serves as the Senior Vice President of Sales and Branch Operations at AAA Auto Club Enterprises. He leverages his extensive experience in various leadership roles within the organization, including member and automotive services, to drive sales and operational excellence. He holds an MBA from Boston University.

Personality Overview

Relationship Oriented

Big Picture Person

Informal

They are people oriented, friendly and like creating new connections.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Member-Centric Culture
Publicly speaks about the importance of creating a member-centric culture by empowering employees to deliver exceptional service across all channels.
Sales & Operations
His career at AAA has been focused on leading sales and managing branch operations, reflecting deep expertise in these core business functions.
Automotive Services
Previously served as Vice President of Automotive Services, indicating a foundational understanding of the automotive industry and member needs.

Media Appearances

Malek has no verified media appearances

Work History

11-2024
Senior Vice President of Sales and Branch Operations at AAA Auto Club Enterprises
7-2023 - 12-2024
Senior Vice President - Member Services at AAA Auto Club Enterprises
1-2022 - 6-2023
Vice President Branch Operations at AAA Auto Club Enterprises
1-2019 - 1-2022
Vice President Automotive Services at AAA Auto Club Enterprises
1-2016 - 12-2018
Vice President of Administrative and Automotive Services (Central Markets) at AAA Auto Club Enterprises

Education

1997 - 1999
MBA/MS from Boston University
1993 - 1997
BA from American University of Beirut

More Information

Social Presence :

Prographics :

Exp : 22 Location : Laguna Niguel, California, United States Job Level : Leadership Designation : Senior Vice President of Sales and Branch Operations at AAA Auto Club Enterprises
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Insights For Selling To Malek

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Talk about their team and how your product will help them do things better and easier
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malek is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Malek

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Malek move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Malek take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Malek

Personality Compatibility


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